FAQ

Are There Any “Sex” Information on the Package? Hello, sir, there is no need to worry about this privacy protection. We will never say anything on the package about sex to reveal your privacy. We will write a gift instead How Do I Pay for My Order? We accept two kinds of payment method: One is Paypal, another is master card, and visa Can I Pay Through Paypal with My Credit Card? Yes, you can choose the paypal option and you will be asked to fill in your credit card information to fulfill the transaction. How Secure Is my Online Order? When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information will not stored in our servers. I Have Bought, But See a Different Price on Your Website. As an online business we act much faster in adjusting our prices in response to trends, stock and demand from customers. It's our general view not to refund the difference. Is There Any Hidden Charges to My Order? Basically, the final amount you will pay is just the price of the product plus shipping(if you choose the Expedited shipping). Sometimes, because of the exchange rate of currency, when the payment finally cleared through the bank, the total amount will be a little different to the price of the product, but its only less than 0.5% of the total price. How long Do You Take to Despatch an Order? At many time, we will ship your order within 6 hours. So please there is no need to worry about the despatch time of your order How Long Does Shipping Take? Shipping takes 5 - 10 days depending on location if you choose the Expedited shipping. It needs 8 - 15 days if you choose the standard shipping method. Some distant areas may spend a little longer. All orders can be tracked all the time. After you making order, we will send the tracking number to you as soon as possible Do You Guarantee Delivery Time? Because the post office handles your shipment, and there are always full of some accidental factors. We cannot guarantee the exact time of delivery. However, we will help you about custom clearance or other things. And plus, we will inform you when the parcel arrived What If My Order Delivery Was Delayed? We definitely will deliver your order in time under normal circumstances. However, shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. How do I Track My order? We will send you tracking information after your order is shipped. Usually your tracking number will be updated within one day after your order has been shipped. How Do I Cancel an Order? We only support your order within 12 hours after you make, because if more, the order may has been shipped. Once it has been shipped, it's out of the control. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.